Видео ютуба по тегу Call Center Leadership Lessons

AWS Contact Center Series #3: Smart Call Routing & Queue Management | Amazon Connect Tutorial
AWS Contact Center Series #3: Smart Call Routing & Queue Management | Amazon Connect Tutorial
Scaling Leadership Consistency Across Distributed Contact Center Operations
Scaling Leadership Consistency Across Distributed Contact Center Operations
Build Engaged BPO Teams: Leadership, Employee Experience & Real Attrition Turnaround
Build Engaged BPO Teams: Leadership, Employee Experience & Real Attrition Turnaround
Service Excellence in Healthcare: Leadership Lessons from the Field - An Interview with Brian Lee
Service Excellence in Healthcare: Leadership Lessons from the Field - An Interview with Brian Lee
Как искусственный интеллект усугубляет проблемы с лидерством в контакт-центрах
Как искусственный интеллект усугубляет проблемы с лидерством в контакт-центрах
What Strategies Build Honesty Within Call Center Leadership?
What Strategies Build Honesty Within Call Center Leadership?
What Steps Build Employee Confidence In Call Center Leadership?
What Steps Build Employee Confidence In Call Center Leadership?
How Can Leaders Demonstrate Transparency In Call Centers?
How Can Leaders Demonstrate Transparency In Call Centers?
How Can Call Center Leaders Improve Information Flow?
How Can Call Center Leaders Improve Information Flow?
How Can Call Center Leaders Build Open Communication?
How Can Call Center Leaders Build Open Communication?
Агент по управлению делами в контакт-центре | Мадхури Сомара | Приглашенный докладчик для CRM-вст...
Агент по управлению делами в контакт-центре | Мадхури Сомара | Приглашенный докладчик для CRM-вст...
The Leadership Mindset Every Contact Center Needs | Lorne Wood on Culture, QA & AI
The Leadership Mindset Every Contact Center Needs | Lorne Wood on Culture, QA & AI
Leadership Execution System Brief: Inconsistency and Retention in Remote Contact Centers
Leadership Execution System Brief: Inconsistency and Retention in Remote Contact Centers
LeadPro SAAS Lead Call Center Management CRM
LeadPro SAAS Lead Call Center Management CRM
Why a Leadership Execution System Is Required in Remote Contact Centers
Why a Leadership Execution System Is Required in Remote Contact Centers
How Can Leaders Encourage Questions From Their Call Center Team?
How Can Leaders Encourage Questions From Their Call Center Team?
How Often Should Call Center Management Share News?
How Often Should Call Center Management Share News?
A Piece of CX: Zoom Contact Center Quality Management - PART 2!
A Piece of CX: Zoom Contact Center Quality Management - PART 2!
Why Leadership Training Cannot Hold Culture Together in Remote Contact Centers
Why Leadership Training Cannot Hold Culture Together in Remote Contact Centers
Vicki Brackett: Lessons in Leadership, Data, and the Future of CX
Vicki Brackett: Lessons in Leadership, Data, and the Future of CX
Culture Dilution in Remote Contact Centers | Leadership Execution Institute Research Brief
Culture Dilution in Remote Contact Centers | Leadership Execution Institute Research Brief
4 Blind-Side Forces That Undermine Remote Contact Centers | Leadership Drift Explained
4 Blind-Side Forces That Undermine Remote Contact Centers | Leadership Drift Explained
Campaign Management in Call Center
Campaign Management in Call Center
Лечение неопределенности в принятии решений в контакт-центрах: FONE, CALM и система управления ли...
Лечение неопределенности в принятии решений в контакт-центрах: FONE, CALM и система управления ли...
Какие тренинговые компании специализируются на развитии лидерских качеств контакт-центров? Мы зам...
Какие тренинговые компании специализируются на развитии лидерских качеств контакт-центров? Мы зам...